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Royal Mail and Parcelforce Worldwide provide the complete range of delivery services to all 27 million UK addresses, six days a week. These include standard as well as same-day and time-guaranteed delivery services across the UK and the globe.

We deliver items ordered via the internet, digital TV and more traditional home shopping channels, including catalogues, brochures and other advertising material.

Royal Mail also provides a shared-user fulfilment service which is fully integrated end to end. www.royalmail.com.

Royal Mail’s comprehensive network of more than 12,500 Post Offices®, enabling consumers to return unwanted items. Our Local Collect service allows retailers to provide their customers with the option of delivery to a Post Office® at the point of order, for collection at their convenience.

In addition, Royal Mail has developed data services to enable retailers to target potential customers more effectively.